31-year-old Leanna Appleton loved her apprenticeship with Casual Dining Group in 2018. She is now currently enrolled on the Management L4 programme.
Leanna has been supported by her apprentice development coach from Remit Training to achieve her Level 3 Hospitality Supervisor qualification. Remit is an apprenticeship provider that works in partnership with Casual Dining Group.
Hospitality Supervisor Level 3 apprenticeship
The Hospitality Supervisor Level 3 apprenticeship is for learners working in a wide range of hospitality settings across the service and commercial sectors. A hospitality supervisor can operate in a range of functions across the business. For example, Food & Beverage Service, Front Office, Housekeeping, Concierge or Events The Hospitality Supervisor Level 3 apprenticeship is for learners working in a wide range of hospitality settings across the service and commercial sectors.
Challenges you’ve overcome?
Since starting her position with Café Rouge in Woburn, Leanna has progressed immeasurably, both personally and in her career.
When I first started out on my apprenticeship I really struggled with my confidence. I didn’t think I would be able to do the job and the training, but I persevered, and with the help of my Remit development coach, I have made huge strides.
As a mother of two young children, Leanna has also had to balance family life with work. But she’s embraced the change.
I’m a busy mum of two young children, and as any parent would tell you, it can be really hard work juggling a career and physically tiring days on your feet.
However, the support of her line manager, the CDG Head of People & Development and Apprenticeship and Remit development coach, she was committed to achieving her apprenticeship and learning new skills.
Earning a Distinction
At the end of her apprenticeship, not only did Leanna successfully complete her apprenticeship and be the first person to complete this new training within Casual Dining Group. She also earned herself a distinction and a promotion as Assistant Manager.
I have very much enjoyed my apprenticeship and my role within the business, and although it is challenging and hard work I do love working with people and alongside my team to provide excellent customer service.
In addition, Leanna’s training has given her a thirst for learning. She would love to continue learning and discovering new skills whilst expanding her knowledge. Plus, she loves the industry and would like to progress through the ranks with CDG to ultimately share her knowledge and expertise with others, while contributing to the business.
The hospitality sector is a busy and exciting industry. It is one that can be seen as quite challenging for anyone, never mind working parents. However, Leanna believes in showing her children that anything is possible with the right support and commitment. This is what her apprenticeship has taught her.
Summing up her apprenticeship: