“If I could sum up my apprenticeship – WINWIN!”

Mitchells & Butlers is now offering apprenticeships to all current employees. There is no cost to you, and it’s a great way to gain new qualifications – without taking cut in pay or benefits! Today we’re hearing from Ryan Pallett, an Ember Retail Business Manager!

Hi! I’m Ryan Pallett and I’m currently working towards my Level 5 Operations/Departmental Manager apprenticeship! I have been in the industry for over 20 years, and worked my way up to becoming a Retail Business Manager.

I decided to enrol on the programme as I wanted to have a qualification that would back up the knowledge and practices I already have. Therefore, this would hopefully give me more flexibility with job roles in the future.

So far, this has definitely been the case. The course has given me confidence in myself as it has re-enforced that a lot of what I do already is in line with the program. Thus, my existing knowledge has been refreshed, whilst I have also learned new styles of learning & behaviour. As a result, this should enable me to complete my tasks in a more professional & strategic manner.

What challenges have you faced?

It hasn’t all been easy. I’ve had to learn how to put all my knowledge and skills down on paper – plus, learn how to structure assignments, label theories and referencing which is all completely new to me. Also, you need to put in the effort and time to complete the Level 5 – after all, the qualification is equivalent to a Foundation Degree. Despite this, part of the programme covers time management. Therefore, by planning protected time into my diary for personal development, I have been able to balance my very busy job role with studying.

Would you recommend doing an apprenticeship?

I would absolutely recommend the Level 5 apprenticeship to those in hospitality looking to learn new skills and improve both their own performance and that of their team, whilst contributing towards personal development.

If I could sum up my apprenticeship in any one word – it would be WINWIN! (Maybe that’s two words, not one!)

To find out more about Mitchell & Butlers apprenticeships, click here or click on the apprentice to find out about their journey: Joe Buck, Kodjo Gnervy and Susan Wright.

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