Kate Marklew started working as a waitress at The View, a Fish and Chip restaurant in Stratford-upon-Avon in June 2014. But she had no idea that within two years she would be progressing to managerial level.
Kate previously completed a Business Administration Apprenticeship. Therefore, she was aware that having a recognised qualification to match her experience would assist her career. As a result, she was very happy to be given the opportunity to complete the Food and Beverage Service Intermediate Apprenticeship with HIT Training while working at The View.
“I wanted to gain a better understanding of the Food and Beverage role I was in and the legislation surrounding the industry.”
In October 2014, Kate was promoted to Supervisor. This means she is now responsible for training new starters, running the day shifts and supporting the managers. Through her training, Kate feels she is more confident at suggesting solutions and following them through. Despite having many out of work commitments, plus working full time during the course, Kate’s determination and positive attitude has overcome these challenges. Now she is considering training to be a team leader.
The owner, Carl Harrison, has supported apprenticeships since The View opened. He has always encouraged his staff to complete training. Carl said:
“We are really happy with Kate’s progress during her time here at The View and we are looking to progress her further. When she is more settled with her out of work commitments, we would like to promote her to Manager and tie this in with the Team Leading Apprenticeship.”
Kate is looking forward to her future with The View. She comments:
“It has been a great experience all round!”
Find out more about HIT Training apprenticeships here.